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One of the critical concerns behind online casinos was their ability to replicate physical casinos. Sure, they could offer casino games online. But could players enjoy the games as much as they did offline? The answer is an evident yes by looking at the features of the new casinos online sites. Online casino operators not only bridged the replication gap but also went a step further to make online casinos king. But how did they do it? Let’s review the technologies that shaped this turn of events:
Most people who play online casino games have never set foot in a physical casino. Many would never have frequented physical casinos due to location barriers, dressing concerns, or high buy-ins. But online casinos did not just address these barriers. Instead, they made gaming more seamless by investing in the technologies below:
How often do you use your mobile? If you are like many people, you rely on your phone for many things – communication, entertainment, catching up with work, etc. You could even be reading this on your phone! Casino operators first offered casino games on desktops. But once smartphones became the norm, they figured they could make accessing gaming much easier in two ways:
- Mobile web browsers: Any good casino has an optimized mobile gaming site. It features the same aspects as the desktop version. And most importantly, the pages load fast. As such, players can enjoy table games, live games, slots, and any other option that relies on speed.
- Mobile apps: People love the convenience of apps. So, operators quickly offered mobile gaming apps where players could access their favorite games. It eliminated the need to load mobile web browsers, as players could go directly to the app.
Thanks to the portability of mobile phones, many people prefer gaming on their devices.
Playing casino games for fun is the norm. But there is always a possibility that you can make money from the games. As a result, having reliable payment methods has always been integral to the success of any online casino. Most casinos offer e-wallets and card payments as their top choices. And more recently, many have started offering virtual currencies. But why?
Virtual currencies, often called cryptocurrencies, rely on a decentralized technology that makes them fast, secure, and anonymous. Most players would rather use this option to access their money as it prevents their banks from tracking their gambling habits. Besides, it also serves as an investment strategy as players can hold their earnings in virtual currency and await a value spike.
AI (artificial intelligence) is the new kid on the block, and people cannot stop thinking of incorporating it into their work. Casino operators have already found ways to do so. How?
- Customer Queries: Casinos often receive many questions from players regarding games, payments, and other core issues. Hiring people to cater to all these questions can rack up labor costs. But by using AI, operators can reduce the number of queries that eventually end up being handled by customer support.
- Enhanced Player Experiences: The more a player uses a site, the more AI understands their patterns and preferences. The AI can then suggest games the player would like and can tailor specific marketing tactics for the said player.
Overall, AI learns with time, making it a helpful and cost-effective way to deal with customer queries while enhancing their gaming experiences. Some casinos also use it to weed out players who portray fraudulent transaction patterns that may have money laundering purposes.
Cybercrime increases as technology develops. And casinos must be on their toes as they handle a lot of money. But how do they keep them at bay? Passwords are no longer enough on most secure sites. Instead, operators have incorporated biometric logins (e.g., fingerprints) or two-factor authentication to ensure people are not hacked. Moreover, they use SSL or TSL encryption to keep hackers from tampering with casino operations.
And the cherry on top? Cloud gaming! Players can access games on the cloud and don’t need to download anything.
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