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Highlights
- SurePayroll by Paychex is an affordable payroll tool designed for small businesses and household employers. It offers automatic pay calculations and same-day direct deposit.
- Gusto excels in providing a broad range of HR tools, benefits management, and strong integration capabilities, making it ideal for growing businesses.
- Both platforms allow unlimited payroll runs. SurePayroll specializes in household payroll, while Gusto supports multi-state tax filing.
- SurePayroll primarily integrates with accounting software; Gusto supports nearly 200 apps across business functions.
- Choosing the right platform depends on your priorities: cost-efficiency and simplicity (SurePayroll) or comprehensive HR and payroll features (Gusto).
Introduction
Payroll management can be challenging for busy business owners. Good payroll software streamlines these tasks, ensures compliance, and supports HR functions. SurePayroll and Gusto are two leading options, each catering to different business needs. While some prefer a simple, budget-friendly solution, others want a comprehensive platform with advanced HR capabilities. This guide compares SurePayroll and Gusto in 2025 to help you find the best fit for your business.
SurePayroll
SurePayroll by Paychex targets small businesses and household employers, providing an easy-to-use payroll system with tax filing support. It offers two main plans: a basic self-service option and a full-service plan that manages tax filing and compliance.
- Direct Deposit: Most payments clear in two business days, with same-day deposit options available.
- Tax Filing: The Full-Service plan automates federal, state, and local tax filings, reducing errors.
- User-Friendly: Simple setup and dashboard suitable for small businesses and household payroll.
Though SurePayroll offers fewer HR features and integrations than Gusto, its affordability and ease of use make it a solid choice for businesses with straightforward payroll needs.
Features of SurePayroll
- Automated federal, state, and local tax calculations.
- Online pay stub access and flexible pay run scheduling.
- Full-Service plan includes W-2s, 1099s, and year-end tax reports.
- Support for commuter benefits using pre-tax programs.
- Mobile app for payroll management on the go.
Gusto
Gusto is an all-in-one payroll and HR platform designed for small to medium-sized businesses. It supports unlimited payroll runs and offers next-day direct deposit.
- HR Tools: Hiring, onboarding, performance management, PTO tracking, and benefits administration.
- Benefits: Health, dental, and vision insurance; HSAs; FSAs; commuter benefits; and 401(k) plans.
- Integrations: Connects with nearly 200 apps, including QuickBooks, Slack, and Asana.
- Multi-State Tax Filing: Handles complex tax requirements for businesses operating in multiple states.
- Wallet Feature: Helps employees manage finances and access emergency funds.
Gusto is ideal for companies needing a scalable HR and payroll solution.
Features of Gusto
- Comprehensive benefits administration with flexible plan options.
- Unlimited payroll runs and auto tax filing across all states.
- Built-in time tracking integrated with payroll.
- Extensive HR support, including onboarding checklists and performance reviews.
- Wallet feature to improve employee financial wellness.
SurePayroll vs Gusto Comparison
| Feature | SurePayroll | Gusto |
|---|---|---|
| Founded | 2000 | 2011 (as ZenPayroll) |
| Headquarters | Rochester, New York, USA | San Francisco, California, USA |
| Parent Company | Paychex (acquired in 2011) | Independent (privately held) |
| Employee Count | Approximately 306 employees | Approximately 2,400 employees |
| Target Audience | Small businesses, household employers, accountants | Small to mid-sized businesses, startups, contractors |
| Core Services | Payroll, tax filing, HR, benefits, 401(k), workers’ compensation | Payroll, HR, benefits, hiring, onboarding, performance management |
| Pricing | Starts at $24/month; offers 6 months free with annual plan | Custom pricing; offers free trial and tiered plans |
| Mobile Access | Yes (iOS and Android apps) | Yes (iOS and Android apps) |
| Tax Filing Guarantee | Yes (No Penalty Tax Filing Guarantee) | Yes (automated tax filing and compliance) |
| Customer Support | U.S.-based support via phone, chat, email; 24/7 online resources | U.S.-based support via chat, email, phone; extensive help center |
| Notable Recognition | 12 consecutive Stevie Awards | #1 in payroll satisfaction; Best overall payroll software 2024 |
User Interface and Usability
- SurePayroll: Streamlined for small business owners with quick setup and an intuitive dashboard focused on payroll.
- Gusto: Feature-rich platform suited for HR teams, with customizable workflows and reporting, but may require time to learn.
Pricing Models
- SurePayroll: Simple pricing with base plans covering important payroll features, suited for cost-conscious small businesses.
- Gusto: Multiple plans with varying HR features; add-ons may increase costs based on business needs.
Compliance and Security Features
- Both ensure compliance with tax regulations and secure sensitive payroll and employee data.
- SurePayroll provides real-time local tax updates to minimize filing errors.
- Gusto uses advanced encryption and security protocols.
Integration Capabilities
- SurePayroll: Integrates primarily with accounting software.
- Gusto: Extensive app ecosystem covering accounting, project management, POS, and more, facilitating broader business workflows.
User Reviews and Ratings
- SurePayroll: Praised for simplicity, affordability, and ease of setup.
- Gusto: Lauded for robust payroll and HR features, ideal for businesses needing comprehensive solutions.
Conclusion
Choosing between SurePayroll and Gusto depends on your business size, complexity, and growth plans. For small businesses or household employers seeking an affordable, simple payroll solution, SurePayroll is a solid choice. For growing businesses needing a full suite of HR and payroll features, Gusto offers more flexibility and tools to support expansion.
Frequently Asked Questions
How do SurePayroll and Gusto handle tax tasks?
SurePayroll automates tax calculations and filings to reduce errors. Gusto also manages tax filings, including multi-state taxes, and offers detailed reporting.
Can I run payroll multiple times per month?
Yes, both platforms allow unlimited payroll runs.
Which platform has better HR tools?
Gusto provides a more comprehensive set of HR features compared to SurePayroll.
Reviewed and edited by Albert Fang.
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Article Title: SurePayroll vs. Gusto: Payroll Software Face-off for 2025
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